Custom Garment Booking Policy

Garment Design

The Design Boss will create a custom garment for the client using their provided ideas /inspiration photos. Your garment may not be an exact replica of your inspiration photos

Terms of Payments

  1. Nonrefundable consultation fee goes toward the total cost.
  1. A 50% deposit is required at consultation to lock in custom garment and completion date. No work will be done on the garment prior to the deposit payment.
  1. Remaining balance is due prior to garment completion date.

Custom Garment Creation Process, Fittings, Changes

1-3  fitting appointments may be required before final pickup of your custom garment; dates and times will be mutually agreed upon between The Design Boss and the client.  Allow up to 1 hour for potential alterations when picking up your garment. For the most part, minor changes can be made at no additional cost. Major changes requiring more materials and/or labor, including significant changes in measurements due to weight loss or gain, will need to be agreed upon by both parties and may result in an additional cost, which must be paid before changes are made. Once fabric has been purchased there will be no fabric changes.

Refund / Cancellation Process

The Design Boss does not accept any returns or cancellations for ANY reason. If the client cancels the custom order or process of production for any reason, no refund for any prior deposits given to The Design Boss. will be issued. Once the client has cancelled an order, either by verbal or written communication, The Design Boss has the right to stop production of the order and use the custom garment, fabrics or materials for company use. If the client or affiliates becomes difficult to work with, The Design Boss can cancel services and the client’s refund percentage will be at the discretion of The Design Boss. The Design Boss. is not responsible for any mishaps, including but not limited to rips, tears, broken seams, broken zippers or stains to the garment once the garment leave with the client.  A garment not paid for in full and/or picked up by 60 days after the due date will  be forfeited along with any fees already paid. I understand all payments are non-refundable and I agree to the pickup time frame.